There are two admission
options for individuals who would like to live
at Windermere Care Centre. Most of our beds are
funded by the provincial Continuing Care Program.
Admission to these rooms requires a referral through
your local community health centre. We also provide private
pay rooms for residents who may not be eligible
for admission under the Continuing Care Program.
Private Pay inquiries can be directed to our
Anyone may refer a
person in need of care to his or her local community health centre for an assessment. If you are assessed as
requiring a move to residential care, the process
will be explained to you by a case manager at
the community health centre and your care level will be determined
by your physical and mental health, your ability
to care for yourself and information from you
and your doctor. It is important that you feel
as comfortable as possible in talking with the
case manager so that your care needs and goals
are understood. If you need care in a residential
care facility, your name will be registered for
The goal is to meet your needs as soon
as possible. Those with the greatest need are
placed first. This means that if you need residential
care, you will be admitted quickly to the first
appropriate facility that has space available.
If it is not the facility you prefer, you may
place your name on a transfer list to move to your
preferred facility when a space becomes available.
If you are in hospital, the hospital social worker
can do an assessment to see if you need to move
to a care facility. The social worker has all the
information about the facilities, including the
Windermere, and will help you make the arrangements.
If a suitable room in a care facility is available,
you will be expected to accept it.
Continuing Care Program
Under the Continuing
Care Program the Ministry of Health subsidizes your
care at the Windermere. You are responsible for paying
a monthly fee toward food and room costs. The amount
you pay depends upon your yearly income. When you
apply for care, you asked to sign a consent form that
allows the B.C. Ministry of Health to check your
income each year with Revenue Canada. It is very important that you file your income tax each year. If you do not
file your income tax, you are charged at the
highest rate. Your fee is charged from the day you
are admitted into the Windermere. A payment is due at the beginning of each month.
Residents not admitted under the Continuing
Care Program the Ministry of Health pay an unsubsidized daily rate. This rate for new admissions is $210.00 per day for a single room and $201.00 per day for sharing.
Additional charges may include:
Any telephone and television cable service.
Personal hygiene and grooming supplies.
Any medication not covered by Pharmacare.
Equipment or aids such as hearing aids, walkers, and wheelchairs that are not covered by Medicare or other benefits.
Any health care services including optometry, podiatry, physiotherapy, dental services, and ambulance fees that are not covered by Medicare or other benefits.
A dental assessment.
Personal needs such as dry cleaning, labeling of personal clothing, and
Some special events and bus outings.
"Happy Hour" drinks.
900 West 12th Avenue |
Vancouver | British Columbia | V5Z 1N3