Nurses and registered care aides are on duty 24 hours a day. Care aides help residents with dressing, bathing and grooming. They also provide meal assistance as required. At the same time, we encourage residents to maintain as much independence as possible.
Professional services include a medical advisor, continuing care teams from the community health centre, registered dietitian/nutritionist, pharmacist and podiatrist. Audiology and oral dental assessments are also part of our health care program.
Shortly after admission, a dentist from the Vancouver General Hospital/UBC Dental Program will visit the facility to provide you with a dental assessment. There is a $10.00 fee for this assessment. If the dentist finds a need for further treatment, this can be arranged through VGH program or a dentist of your choice.
Medications prescribed by your physician are dispensed and delivered to the Windermere by Marks Pharmacy. All prescriptions, vitamins, supplements, over the counter medications, and herbal remedies must be labeled and packaged by our licensed pharmacy for administration by our nurses. No medications are allowed in resident rooms. We require advance notice if you will be going out, in order to package your medications to take with you.